Friday, September 05, 2008

Selling Hartsville is not an option

Trite as it often sounds, Hartsville is a unique community. In the studying of the community leading up to the discussions of Selling Hartsville strategy it became increasingly apparent that this community is unlike most towns that is most like in demographics, location, background, etc. The city is approximately 7,300 people -- small and by all accounts dropping in population. At the same time, those of us living within the community and within the the greater Hartsville area are feeling a sense of vibrancy.

There is so much going on. There are so many people in this community, born here, moved here, coming here who find Hartsville a great place to live. And, on any given day we have nearly three times the population visiting our area to shop, to work, to go to school, to visit, to tour, to play and to compete. We used to say that no one gets to Hartsville by mistake. We are a bit out of the way, stuffed into the near northeastern corner of South Carolina exactly half way between Charlotte and Myrtle Beach on Highway 151 -- 55 miles from Columbia; about 20 miles from Florence and about 90 miles from Myrtle Beach and two and half hours from Charleston. While no one comes by accident, we have visitors here for Coker College, for Sonoco, for the S.C. Governor's School of Science and Math, for Stingray Boats, and for a variety of shopping opportunities in our authentic, All-American downtown, We have athletes in all the time competing at Byerly Park and our Center Theater is one of the most exquisite performing venues in the State. The consultants we used for the Selling Hartsville study called this an embarrassment of riches that most communities our size would never even be able to imagine.

Yet, amidst this community in which there is nearly always something to do, even if only to go to the downtown movie theater showing first-run films for $2 a ticket, there is the cloud that many people who could be living here are choosing to live in larger communities within commuting distance. Many of those people choose these other communities without giving Hartsville a real look; because Hartsville is small and what could there be to do there.

What does this mean? It means that if do not reverse this trend homes will take longer to sell. Entrepreneurs, instead of choosing downtown Hartsville, might start choosing other towns. People who might contribute significant talents to building our local community will be putting their efforts into other communities. This is not something we can let happen if we want a thriving community (like today) in five, 10 or 15 years. That is why the Selling Hartsville initiative has been started.

Earlier today there was a program on National Public Radio about leadership in communities. The community featured (9-6-08) has been fighting just to survive and they have been successful at surviving but they do not thrive. In Hartsville we have the opportunity now to actively remind ourselves of the riches and resources of this community and urge each other to take advantage of this unique blend of livlihood, leisure, lifestyle, legacy and learning. We have the opportunity to develop some processes to acquaint potential residents with the friendliness that is so apparent most people who just stop by for a cup of coffee at the Rooster go away talking about this experience. We also have to understand that none of this will just happen. If we want this community to continue thriving and progressing we have to sell its advantages. Let's think about what this logo means: "Hartsville, The Art of Good Living." When you answer what it means to you make sure you share your answer with a friend, a neighbor and someone who does not live in our community. At the same time listen when others tell you what "Hartsville - The Art of Good Living" means to them. It will be amazing to you how quickly your examples and anecdotes will expand.

As we developed the thinking behind Selling Hartsville, one of the things that became apparent to those working on this project was how many different things they were able to point that they never expected to find. That is where a copy headline developed -- Expect Pleasant Surprises. For example, are you into exercise. The Hartsville Family YMCA, one of the most forward thinking and looking facilities of its kind, is sponsoring a triathlon. That same weekend you can attend a Division II NCAA soccer contest. There is a great art exhibit at the Black Creek Arts Council called "Unbidden Visions" and the problem with starting this type of list is that you always forget something.

There have been a significant number of people working on the Selling Hartsville Task Forces the past few months. That is one thing about Hartsville, you can find lots of willing hands, backs and minds when things need doing. The introduction of the Selling Hartsville initiative is taking place in downtown Hartsville on Thursday evening, October 2 over a period of about three hours from five (with the dedication of Burry Park) to eight with lots of entertainment and some good information. Everyone is invited to come up to enjoy this First Thursday in Hartsville, meet your friends and neighbors as you stroll this real-live American downtown. One of the hallmarks of a healthy, growing community is the realization that you have to keep working at being better. Those communities that reach the top of 'best places to live' lists are always looking for ways to get better. Hartsville can be among those communities recognized as among the best if we understand the need to sell our advantages and continue to work on improving those areas of our community that need enhancing -- businesses call this continuous improvement or product improvement. A former boss had an important message that he shared frequently with his organization -- "when you stop being better, you stop being good."

Let's all work together to demonstrate why Hartsville is The Art of Good Living and to continue to create unexpected pleasant surprises for ourselves and all those who might come to visit or live in our unique community.

3 comments:

  1. Good post, Dick. I also listened to that NPR story and began thinking about the good work that has been going on here, and the opportunities that lay ahead.

    To what extent do our defining community assets coordinate with each other? Coker, GSSM, BCAC, Center Theater, the Chamber, Byerly Park, Carolina Pines, Kalmia, industry etc. (the list is quite long, isn't it?) are great individual assets, but are there planning representatives from those organizations who are integrated with each other AND with Selling Hartsille?

    As an example, since GSSM and Coker are each celebrating important anniversaries, the schools have been careful to coordinate calendars for upcoming events so as not to interfere with each other. It seems to me that there is a larger opportunity to develop and promote Hartsville's reality as an important educational asset to the Pee Dee and the State by integrating their messages and the themes each will celebrate. Not only would Hartsville benefit, but the scope of celebration for each school would expand and reflect more positively on each. I'm sure there are plenty of others examples in our town.

    Coordinated, master planning across Hartsville's defining community assets can help individual organizations meet their goals more effectively while encouraging the inclusion of broader community objectives that make Hartsville stronger.

    Jon

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  2. Jon -- Thanks for the comment. Coker and GSSM leaders are on the Selling Hartsville Task Forces but you thoughts of the need for additional coordination are right on. One thing I like to note when I talk to groups is "It is amazing how much can be accomplished when it doesn't matter who gets the credit." I know I borrowed that from someone. There is still a lot of need for credit. The hope is that Selling Hartsville can be enough of a success that everyone can take credit because it will belong to everyone.

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  3. That quotation is perfect. I believe it is Emerson.

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